Monday, August 18, 2008

Kudos to me.. finally



Hold your thoughts, there! I'm not self-centered, egotistic or anything like it. I'm just happy today after my coaching session with my supervisor.

Got my stats for Week 1 of August (08/03-08/09), and I’m just ecstatic!! I’ve been struggling for months to get a decent number under my name. Finally!!!

CSAT: 78.57 (Target 77)
FTR: 85.71 (Target 76)
Quality: 85.00 (Target 80)
EPH: 8.20 (Target 7)

**to some, these numbers may not mean anything, but to me, these are the FRUITS of HARD (and I mean, haaaaard) labor, man. Hahaha…

Can I get a “Woot! Woot!”?!! =P

2 comments:

[vayie] said...

Congrats! Mahirap mag all-blue these days.

jen ieni said...

Thank you po!! Have a great weekend! See you on sunday.